Multi Factor Authentication (MFA) requires entering a code received via your mobile device as well as your username and password, when logging on to Bimsync. When an organisation requires MFA it's applied at a organisation level. All projects belonging to that organisation will then require MFA to access their projects. This will force all users to enable MFA to access projects belonging to that organisation.

Enabling MFA

Log onto Bimsync and go to the Account page:

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  1. Click on the Authentication tab:

  2. Scroll down to the section for MFA:

  3. Click on Enable MFA

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Follow the instructions. You will need to install an authentication app (Google Authenticator, Microsoft Authenticator) on your mobile device to scan the QR code that opens on the account page. Once enabled you will need to have your mobile device at hand every time you log onto Bimsync.

After successfully enabling MFA you will see this message.

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You can disable MFA by clicking the disable button shown above, then entering your password to confirm. After disabling you no longer be able to access projects requiring MFA.

Who can enforce MFA on projects?

MFA applied at organisation level is a service that we offer to enterprise customers. Once enforced, all users on all projects belong to the organisation will be required to use MFA to log on to those projects. To enable MFA on your organisation's projects, contact Bimsync support.

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